Privacy Policy

Last Updated: January 2025

Grindstaff’s Auction Marketing Group LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our bidders, buyers, sellers, clients, and website users. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, register to bid, sign up for emails or alerts, or participate in any auction services we provide.

1. Information We Collect

A. Information You Provide to Us

Name, mailing address, email address, and phone number
Billing and payment information for deposits or purchases
Driver’s license or identification when required for registration
Property details when submitting a seller inquiry
Messages or attachments submitted through our forms or email

B. Information Collected Automatically

IP address, browser type, and device information
Pages visited and interactions with our website
Cookies and analytics data (e.g., Google Analytics)

C. Information From Third Parties

BidWrangler (our online bidding platform) when you register or bid in an auction
Payment processors when you complete a transaction
Email service platforms such as Mailchimp

2. How We Use Your Information

We use your information to:

Register you as a bidder or buyer
Process payments, deposits, invoices, and settlements
Contact you about auctions you register for or participate in
Send email or text updates about current and future auctions
Respond to seller inquiries and provide consultation services
Improve our website, marketing, and user experience
Meet legal, regulatory, or auction industry requirements

3. How We Share Your Information

We do not sell your personal information. We may share information with:

BidWrangler – for managing registrations, bidding, and auction participation
Payment processors – to process deposits and payments
Email/SMS providers – to send auction updates and alerts
Real estate closing agents or attorneys – for signed contracts and required documents
Service providers – such as tech support, marketing, or analytics platforms
Law enforcement or government agencies when legally required

Information is shared only when necessary to provide our services, comply with laws, or complete a real estate or personal property transaction.

4. Cookies & Tracking Technologies

We use cookies and analytics tools to improve website performance and understand how visitors interact with our site. You may disable cookies in your browser, but some features may not function properly.

5. Email & Text Message Communications

When you register for an auction, submit a form, or subscribe to our email list, you may receive auction alerts, updates, or marketing messages from us.

You may unsubscribe at any time using the link in any email.
You may reply STOP to opt out of SMS/text alerts (if applicable).

6. Data Security

We take reasonable technical and administrative measures to protect your information. While no system is completely secure, we work with reputable service providers such as BidWrangler, Mailchimp, and industry-standard payment processors who maintain their own security safeguards.

7. Data Retention

We retain bidder, buyer, and seller information for as long as necessary to comply with auction law, tax requirements, and business obligations. Records related to real estate transactions may be stored longer in accordance with state regulations.

8. Links to Third-Party Websites

Our website may link to third-party websites, including BidWrangler, payment processors, or other resources. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect information from minors.

10. Your Rights & Choices

You may request:

Access to the personal information we have about you
Corrections to your information
Deletion of your information (when legally permitted)

To submit a request, contact us at info@grindstaffauctions.com.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions about this policy or how we handle your information, please contact us at:

Grindstaff’s Auction Marketing Group LLC
P.O. Box 714
Mechanicsville, VA 23111
Phone: (804) 301-2488
Email: info@grindstaffauctions.com